Harnessing Information Technology for Enhanced Recruitment and Selection Processes in Human Resource Management

Abstract

This study aims to synthesize current research on the implementation and impact of information technology (IT) in the recruitment and selection process through a systematic review of 41 articles published between 2020 and 2025, which were identified and analyzed from leading academic databases such as Science Direct, Emerald Insight, MDPI, SAGE, Google Scholar, and IEEE Xplore. This review is guided by three main research questions: What types of IT tools and platforms are used in recruitment and selection? What is the impact of IT implementation on process outcomes such as efficiency, accuracy, and candidate experience? What are the challenges or limitations associated with the adoption of this technology? The results of this research include Recruitment Process Efficiency, Improved Selection Precision, Alignment with Organizational Culture, Predictive Analytics and Data-Driven Decision Making, and Challenges and Limitations. Employing a Systematic Literature Review (SLR) method based on the PRISMA 2020 protocol, a total of 20 articles were selected and analyzed from Scopus-indexed databases.